Consumers are not always on equal footing with the businesses they deal with. We help level it, taking motor industry and consumer complaints seriously and pursuing them with the same rigour as any commercial matter.
The firm has particular experience with the Motor Industry Ombudsman of South Africa (MIOSA) and the Consumer Protection Act, from defective vehicles and workmanship to disputes over repairs, warranties, and sales.
If you have been given the runaround, we make sure your complaint is heard and properly argued.
How the firm can help
- Consumer Protection Act claims
- Motor Industry Ombudsman (MIOSA) complaints
- Defective goods, workmanship, and warranty disputes
- Vehicle sales and repair disputes
- Supplier and dealer negotiations